Frequently asked questions
Are your fragrances authentic?
We carefully source and curate our fragrances from trusted suppliers. Each product is selected for quality, performance, and overall fragrance experience, ensuring you receive a premium standard every time.
How long does shipping take?
We offer free worldwide shipping. Orders are typically delivered within 7–10 business days, depending on your location and local carrier conditions.
Can I return or exchange a product?
Yes. We provide a 30-day free return and refund policy for unused and unopened items. Your satisfaction is our priority.
Are your fragrances suitable for sensitive skin?
Many of our fragrances are formulated without high-concern chemicals and are designed to be gentle on the skin. However, we recommend a patch test before full use, especially if you have sensitive skin.
How can I choose the right scent for me?
Each product page includes detailed scent profiles and usage recommendations. If you need personalized guidance, our support team is always happy to assist you.
How can I contact customer support?
You can reach us anytime at support@LuxuryPerfumeHub.store. We typically respond within 24–48 business hours.